General
Designated smoking area
Air conditioning
Heating
Family rooms
Shuttle service (Paid)
Shared lounge/TV area
Airport shuttle (Paid)
Non-smoking rooms
Fan
Soundproof rooms
Safety features
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
Air purifiers
Spa
Outdoor swimming pool
Hand massage
Head massage
Couples' massage
Foot massage
Neck massage
Back massage
Beach chairs/Loungers
Massage
Guest services
Invoice provided
Baggage storage
24-hour front desk
Concierge
Tour desk
Express check-in/out
Private check-in/out
Lockers
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Hand sanitizer
Food & Drink
Coffee house on site
Wine/Champagne (Paid)
Bar
Restaurant
Fruit
Special diet meals (on request)
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Key access
Safe
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Single-room AC for guest accommodation
Outdoors
Outdoor furniture
Terrace
Garden
Sun deck
Outdoor fireplace
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Cleaning Services
Daily housekeeping
Laundry (Paid)
Ironing service (Paid)
Activities
Tour or class about local culture (Paid)
Game drives (Paid)